Terms and Conditions

Returns and Exchanges

If you are not completely satisfied with any part of your order, please contact our Customer Service Department at customerservice@dragoff.com

We give each customer’s concerns individual attention and will provide you with the instructions for making your return or exchange. Please contact our Customer Service Department within 30 days of delivery so the exchange, refund or credit transaction can be arranged.

Returned merchandise must be unused (resellable condition) and in original packaging.

We reserve the right to not accept damaged returns.

25% restocking fee may apply.